SupportLink Customers

Atos Origin
Atos continues to choose DataDirect SupportLink for its responsiveness, ease of access, level of expertise, and the option to work with experts on the phone, over email, or online.

Jefferson Pilot Financial
Jefferson Pilot Financial's dedicated SupportLink technical account manager works directly with their IT and development teams to stay on top of all their data connectivity needs, questions and issues.

Microgenics
Microgenics developers get faster results by working with the same DataDirect SupportLink technician every time - leading to faster resolution.

MicroStrategy
Being able to monitor and track support issues online allows MicroStrategy developers to maintain constant visibility into the progress - and to circulate information among their team.

QAS
DataDirect pre-sales support helped make the evaluation process efficient and the branding and embedding process simple.

Siebel
Being able to choose the method for working with DataDirect SupportLink gets Siebel development teams the type of answer they require, more efficiently and conveniently.