DataDirect Technologies Wins Fifth Consecutive Omega NorthFace ScoreBoard™ Award

Leading Provider of Data Connectivity and Mainframe Integration Solutions Honored for its Exemplary Customer Service and Technical Support

Bedford, MAJune 12, 2006 — DataDirect Technologies, the unparalleled leader in data connectivity and mainframe integration and an operating company of Progress Software Corporation (Nasdaq: PRGS), today announced that it has been awarded its fifth Omega NorthFace ScoreBoard™ Award. The annual award is presented to companies that achieve excellence in customer satisfaction by the Omega Management Group, specialists in implementing customer retention and loyalty management programs.

DataDirect's SupportLink customer service team is one of the most comprehensive support organizations in the software industry. Offering an unmatched level of expertise in data connectivity middleware and a range of support options, including phone, e-mail and Web self-service reporting, DataDirect consistently provides exceptional customer service. Additionally, as a member of the TSANet Alliance, the largest vendor-neutral, technology support organization, DataDirect is able to more quickly solve multi-vendor issues through collaborative tools and established lines of communication.

"Omega created the NorthFace ScoreBoard Award program to recognize organizations like DataDirect that offer exemplary service and center their existence on a deep commitment to exceeding customer expectations," said Anthony Santilli, chief customer officer of Omega Management Group. "Demonstrating its ongoing commitment to building customer loyalty, we are honored to award DataDirect and its customer-centric culture with its fifth consecutive Omega NorthFace ScoreBoard Award."

To qualify for the Omega award, organizations must measure their customer satisfaction levels at least twice a year in categories including technical support, field service, sales process, account management and training. Recipients of the award must achieve a rating of 4.0 out of a possible 5.0 score in every category measured. In 2005, more than 165 projects from 75 companies in diverse industry segments from across the world were judged.

"As a software company in today's highly competitive business environment, delivering outstanding customer service and product support plays a key role in building long-term relationships," said Carol Esau, senior director of worldwide customer support for DataDirect. "Aligning our service priorities with those of our customers around the world, DataDirect prides itself in providing best-in-class service today and for the years to come."

Developers at independent software vendors and in corporate IT departments rely on DataDirect's products to connect their applications to a range of data sources. Using standards-based interfaces such as ODBC, JDBC, ADO.NET, XQuery and SOAP, DataDirect saves organizations time and money when developing and deploying critical business applications. Additional information about DataDirect and its SupportLink customer service program is available online at www.datadirect.com.

About Omega Management Group Corporation

Since 1984, the Omega Management Group Corp. has been a recognized expert in developing and implementing customer and employee loyalty management strategy that lead to increased product and service revenue and profits. The loyalty management services include customer and employee surveys, employee incentive programs, key account retention strategies, win-back strategies, competitive benchmark studies, and marketing of customer satisfaction results to employees, customers and the marketplace. For more information on Omega and SCORE Conference 2005, visit www.omegascoreboard.com or call (978) 256-3331.

About DataDirect Technologies

DataDirect Technologies is the software industry's only comprehensive provider of software for connecting the world's most critical business applications to data and services, running on any platform, using proven and emerging standards. Developers worldwide depend on DataDirect® products to connect their applications to an unparalleled range of data sources using standards-based interfaces such as ODBC, JDBC™ and ADO.NET, XQuery and SOAP. More than 300 leading independent software vendors and thousands of enterprises rely on DataDirect Technologies to simplify and streamline data connectivity for distributed systems and to reduce the complexity of mainframe integration. DataDirect Technologies is an operating company of Progress Software Corporation (Nasdaq: PRGS). For more information, visit www.datadirect.com.

Press Contact:

Charles Gold
Vice President, DataDirect Worldwide Marketing
DataDirect Technologies
Telephone: 703-749-1401
Email: charles.gold@datadirect.com


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