TSANet Alliance - DataDirect Technologies
TSANet Alliance TSANetTM is the high tech industry's premier multi-vendor support alliance. Over 120 software companies worldwide belong to the TSANet community, linking support organizations across all software markets. These software vendors are able to more quickly resolve multi-vendor support issues, through collaborative tools and established lines of communication.
DataDirect Technologies products are inherently part of a larger "picture," sometimes with multiple platforms, applications, and databases. Isolating a problem or issue can become far more complicated in this type of environment. The TSANet alliance addresses this complexity by helping the related vendors work together, rather than in an adversarial "finger pointing" way. DataDirect utilizes this support community to help customers resolve issues and answer questions in a more timely - and ultimately less frustrating - way.
For more information about the TSANet alliance, see: http://www.tsanet.org/world/home/home/default.asp
